FAQ

THC (tetrahydrocannabinol) is the cannabinoid responsible for the “high” feeling in cannabis. It’s psychoactive and interacts with the brain’s CB1 receptors. CBD (cannabidiol), on the other hand, is non-intoxicating. It interacts differently with the body’s endocannabinoid system and is often used to promote balance and relaxation without the high.

Every person is different. Choosing the right THC:CBD ratio depends on your personal wellness goals and how your body responds. Here’s a general guide:

• CBD-dominant: Great for people looking for relief without a high.
• Balanced 1:1: A little of both for balanced effects.
• High THC: For those who want more pronounced euphoric or psychoactive effects.

We always recommend starting low and going slow.

Glacial Gold oils and softgels contain high-purity CBD and THC distillates blended with organic coconut-derived MCT oil. That’s it – clean, simple, and designed for consistency.

This varies depending on your metabolism and how you consume cannabis.

• Inhalation (vape): Typically 5–15 minutes.
• Softgels/oils (ingested): Effects may begin within 30–90 minutes.
 Always wait at least 2 hours before taking more, especially with ingestibles.

Yes! Many users find that CBD helps smooth out the intensity of THC. This is often referred to as the “entourage effect,” where cannabinoids work better together. Try combinations to see what works best for your needs.

Start by identifying your wellness goals – sleep, relaxation, focus, etc. – and choose products that support them. A balanced or CBD-dominant oil might be great in the morning, while a Softgel with more THC may help you unwind at night. Keep it consistent and tune in to how your body responds.

Keep products in a cool, dry place away from direct sunlight. For oils and softgels, store upright and tightly sealed.

RSO, or Rick Simpson Oil, is a full-spectrum cannabis extract named after Rick Simpson, a medical cannabis advocate who popularized its use. Known for its rich cannabinoid and terpene profile, RSO offers a potent, whole-plant experience. Unlike highly refined extracts, it maintains the natural complexity of the cannabis plant for those seeking its full-spectrum benefits.

Distillate is a refined cannabis oil that contains high concentrations of a single cannabinoid (like THC or CBD). Diamonds are crystalline THCA or CBDA, known for their potency and purity. Both serve different purposes: distillates are clean and consistent for everyday use; diamonds are ultra-refined for more experienced consumers.

Isolate is the purest form of a cannabinoid – just one cannabinoid (like CBD or CBN), removed from all other plant compounds. It’s great for people seeking precision and purity in their cannabis products.

We chose Organic Hemp carrier oil for our RSO Softgels to stay true to the full-spectrum, plant-driven experience. By using 100% cannabis inputs, including hemp oil, we preserve the natural profile of the plant, offering a product that reflects the integrity and legacy of cannabis in its purest form. This dedication to quality ensures a premium, authentic experience for consumers, complementing our distillate-based Softgels with a unique, whole-plant option.

MCT (medium-chain triglyceride) oil helps your body absorb cannabinoids more effectively. It’s flavourless, easy to digest, and widely used in wellness products for its clean profile.

Cannabinol (CBN) is a minor cannabinoid produced when THC ages. It’s non-intoxicating and is often used in products formulated for sleep or relaxation. We use a clean, high-purity CBN isolate in our formulations.

Cannabigerol (CBG) is a non-intoxicating cannabinoid sometimes called the “mother of all cannabinoids” because it’s the precursor to THC and CBD. It’s known for delivering focus, clarity, and a calm energy. We love it for its ability to balance the effects of THC or CBD.

We believe in variety, quality, and value. Our lineup includes ingredients like RSO, CBN, and CBG to give you options – whether you’re canna-curious or canna-confident. Full-spectrum, minor cannabinoids, and high-purity isolates all have a place in your cannabis routine.

You should use a USB-C charger with 5W, 2A MAX power.

No, fast-charging cables on average charge with higher than 5W.

Yes, the device light should remain on while the device is charging. The light will extinguish once the device has fully charged.

Always try and remove the device from the charging cable as soon as you see the light on the device extinguish. Once this happens, the device is fully charged.

*Always ensure you charge your device in a safe temperature-controlled environment, and always ensure the device stays out of reach of children.

You can find all retail tools and support materials in our Retail Hub located in the main menu bar.

You can find all product availability information under the Product Finder tab located in the main menu bar.

To help with your selection, take our Product Matcher quiz to find what’s best for you! This can be located in the main menu bar.

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